Once you place your uniform order, uniforms are shipped from Adidas to TFC for customization. Customization consists of our logo, a number, and sponsor (if applicable) on the game jerseys and our logo on the practice jersey. Customization can only take place once players are placed on their respective team which could be a few weeks after initial tryouts are held. Once uniforms are ready to be distributed they are given to your player's coach who will then give the uniform to your player after practice. This whole process can take some time so we appreciate your patience. **Used uniform items are non-refundable and are non-returnable. If you have any questions regarding your order please feel free to e-mail Courtney at firstname.lastname@example.org.